Virtual assistants, back office, and customer support staff like no other.

Work with us and you won’t want to outsource anywhere else.

Flexible. Reliable. Guaranteed.

OUR SERVICES AT A GLANCE LEARN HOW WE'RE DIFFERENT

I have worked with dozens of workers in foreign countries and they are the best I have worked with overseas. They are very helpful and very talented. If you have any questions just ask them and they come back with great answers. I trust them completely.

White Label design agency

Services

Overview

Make the most out of your valuable time by having us handle your repetitive tasks. Our reliable, proactive assistants will help you fill in the gaps and maintain a smoother work flow, so you can focus on key areas of your business and its growth.

  • Social media manager
  • Data entry specialist, data processor
  • Transcriptionist, encoder
  • Merchandising, product entry specialist
  • General multi-skilled virtual assistant
  • Travel coordinator
  • Project/task coordinator
  • List building specialist, lead generator
  • Accounting or financial assistant
  • SEO/SEM specialist
  • Community/content moderator
  • Human resource assistant
  • Legal assistant
  • Medical assistant
  • Real estate assistant
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Availability

Rate

  • Hourly: USD 8-12
  • Administrative deposit equivalent to one month in advance, then pay as you go. No exorbitant outlays.

Typical Employee Profile

  • Education: Minimum Bachelor's in related field
  • Experience: Minimum 3 years VA or office experience
  • Other: Practical to high English fluency, 24+ years old

Workstation

Private workstation in a collaborative environment.

Hardware: Desktop or laptop, Intel i3 or i5 with Windows 10 Pro, 4-8 gb RAM, and uninterruptable power supply. Desktops include 23" full HD monitor. Plantronics headset. Mac requires minimum 6-month agreement.

Software: Preinstalled with Microsoft Office, Google G Suite and collaboration tools you are familiar with such as Skype, Trello, and Jira. For industry-specific software, you will need to provide license.

Internet: 50 mbps fiber, backup 20 mbps

Overview

Let your customers and visitors enjoy immediate human assistance with our personable chat and phone support professionals. We can work during the hours you designate, handle simultaneous sessions, and are skilled at appeasing irate callers.

  • Account manager
  • Customer care representative
  • Data validation specialist
  • Help desk specialist
  • Order fulfillment specialist
  • Reservation agent
  • Technical support engineer

Availability

Rate

  • Hourly: USD 8-11
  • Administrative deposit equivalent to one month in advance, then pay as you go. No exorbitant outlays.

Typical Employee Profile

  • Education: Minimum Bachelor's in related field
  • Experience: Minimum 4 years related experience.
  • Other: High English fluency, 24+ years old

Workstation

Open work spaces to facilitate a collaborative environment and support. Spacious cubicle for phone staff.

Hardware: Desktop or laptop, Intel i3 or i5 with Windows 10 Pro, 4-8 gb RAM, and uninterruptable power supply. Desktops include 23” full HD monitor. Plantronics headset, Cisco VOIP phone, and Bria softphone.

Software: Preinstalled with Open Office, Google G Suite, and collaboration tools you are familiar with such as Skype and Trello. For industry-specific software, you will need to provide license.

Internet: 50 mbps fiber, backup 20 mbps

Overview

Get top-notch managed developers who can handle challenges of the development lifecycle and respond to your changing priorities. We offer a broad spectrum of web development specializations through our pioneering 9NERDZ of Suite 900. View some of our skill sets here.

  • Adobe Business Catalyst developer
  • eCommerce specialist (e.g., Shopify, etc.)
  • Front-end developer (HTML5, CSS3, JS, etc.)
  • Image editor, clipping path specialist
  • Magento developer
  • NetSuite web store developer
  • PHP developer (SQL, Laravel, etc.)
  • Print/prepress designer
  • Web application developer
  • Web graphic designer
  • WordPress and CMS developer
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Availability

Rate

  • Hourly: USD 11-22 (Retainer average: USD 17)
  • *We offer advanced expert devs only.
  • Administrative deposit equivalent to one month in advance, then pay as you go.

Typical Employee Profile 3

  • Education: Minimum Bachelor's in related field
  • Experience: Minimum 5+ years comprehensive
  • Other: Practical to high English fluency, 29+ years old

Workstation

Open work spaces to facilitate a collaborative environment and support.

Hardware: Desktop i5 with Windows 10 Pro, 8+ gb RAM, SSD, GPU, 23”+ full HD IPS LED, uninterruptable power supply, and headset or equivalent. Mac available with 12-month contracts.

Software: Preinstalled with Brackets, Sublime Text, current Adobe apps, Google G Suite, collaboration tools (e.g., Trello, Jira, Asana, etc.), and versioning tools like Bitbucket and Beanstalk.

Internet: 50 mbps fiber, backup 20 mbps

Praised by our clients

Beyond topnotch work, you'll absolutely love the dedication and genuine attention you can only experience with a small company. No wonder clients have contracted our services for six of our seven years in business.

No matter your size or need, expect the same level of service, fully backed by our performance guarantee.

A secure modern office

We ensure that your work is performed without interruption, take reasonable steps to safeguard your data, and require staff to report to our office to ensure productivity.

HARDWARE & SOFTWARE

Our infrastructure includes a system-maintained Linux server configured in RAID 1, generator backup power, and the latest Intel workstations with SSDs, full HD monitors, and all essential peripherals and software.

HIGH-SPEED FIBER INTERNET

We operate on 50 mbps fiber lines and 20 mbps fiber internet backups through Globe and PLDT, that is piped through a load balancer for optimal speed distribution.

SYSTEMS ADMINISTRATION

Our onsite system admins ensure our network and equipment is firewall-protected, regularly updated with security and anti-malware patches, and files backed up securely off-line.

INTELLECTUAL PROPERY RIGHTS

All staff sign non-disclosure and non-compete provisions that extend to your business and are required to submit clearances issued by our National Bureau of Investigation (NBI).

POLICY & REGULATION

Internal policies regulate various activities, such as personal device usage, third party visitation, and personal account access. While we enjoy a relaxed environment, corporate accountability is clearly present.

OFFICE & WORKSTATION SECURITY

Beyond complete CCTV monitoring, biometrics, and security guards, all communications and workstation activity are recorded and securely stored for client and employee safety.

Awesome team. Great culture.

Our success is directly connected with the quality of service we provide. Every client is first. It's all about taking ownership of our work and pride in its performance. We instill that our growth is connected with the personal dedication and effort we put into our clients' needs. Read more...

Being happy and motivated positively affects the work we do for you and ensures our turnover is low. That starts with competitive compensation that includes HMO coverage, paid holidays and leaves, profit-sharing, performance incentives, and merit increases. We also make it fun with quarterly team-building trips and monthly outings at local venues. And we never skimp on coffee, Krispy Kremes, and pizza!

Let's get some work done for you so you can focus on the important things.

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